Average Reviews:
(More customer reviews)Although the economic situation has changed since this book was written (Americans no longer tremble before the Japanese juggernaut), the advice in this book is certainly still relevant.
Humorous and to-the-point, the author points out the follies still rampant in traditional American management style - the caste system of hourly and salaried workers, the unwillingness to engage the workforce, the traditional appraisal system, "Management By Objective", and the failure to view the business as a web of interconnected micro-processes. His argument is based on the philosophy of Dr. Deming and other leading quality practitioners.
True - American business has changed somewhat, but we're not as good as we think we are. This book can still open some eyes, and deserves to be read.
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In the tradition of Theory Z, a management expert explains how America can regain its #1 economic power status by using Japanese business techniques. In this unique guide, business people will discover why managers are responsible for 99% of all day-to-day business breakdowns, why building to specs guarantees stagnation, and more.
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